President Ronald Reagan used to love using the phrase, “Dance with the one that brung ya.” That line, stolen from an old country western song ...
Customer service is waning again in the retail environment where people will go online instead, to presumably avoid dealing with salespeople. Some exceptions, most notably ...
My Experience with Disney and What I’ve Learned About our Own Business Build a good product, attach that to a recognizable brand, and they will ...
Overdone, overwrought, overemphasized and over the top, the word icon gets tossed around a lot today. Not to be confused with the G.O.A.T. (another overused ...
Full-time, part-time, half-time, remote, hybrid – so many options exist today for employees. But with these multiple on-site and off-site choices, one question is not ...
I’ve talked to a number of professional services marketers who have moaned about the obsession of some firms to promote themselves based on price. ...
It is amusing sometimes to watch collaborative bedfellows split and reunite, like a couple going through a separation who finally realizes the ties that unite ...
I was talking to another attorney the other day and he told me his firm was in an ownership transition where one partner bought the ...
The sports world is apoplectic about one of the year’s biggest surprises. LIV Golf, which lured away PGA golfers with millions of Saudi Arabian money ...
You are your brand. Your company is only as good as your brand reputation. Businesses talk often about the importance of brand awareness. A significant ...